Faqs

Markups, MSRP & Manual Pricing

  • A markup is a percentage added to your products base price resulting in the retail price shown on your website
  • Login to the Dashboard of your website and navigate to POS > Catalog > Merchandising > Pricing > Markup
  • Click the "Markup Calculator" tab to learn about the variety of markups available, margins vs. markups and how they all work together
  • To set a Markup, use the informative tooltips located in this area to guide you through the process
  • Click "Submit" when complete
  • Manufacturer Suggested Retail Price is a merchandising tool which adds a percentage of your choice to your product's retail price to show a "before" and "after" price, this does not impact any Markups in place
  • To add an MSRP, login to your Dashboard and navigate to POS > Catalog > Merchandising > Pricing > Markup and use the informative tooltips located in this area to guide you through the process
  • Click "Submit" when complete
  • Login to the Dashboard and navigate to POS > Catalog > Product Catalog > Products
  • Click on the "Tools" button and select "Export Product Pricing" from the list
  • Within the Excel, update Column F "Manual Retail Price"
    • Please note: Manual Retail Price is the only column that can be updated on this file as the remaining information is generated by the PIM which is fed to your website and the Markups in place
    • Please note: Manual Retail Price overrides markups and future base pricing updates that are fed through to your website. If you make manual pricing changes it is the responsibility of your team to manage them
  • If you wish to update Markups, please see Markups & MSRP FAQ "What is a Markup and how to I update it?"
  • Once all changes have been made, the Excel file must be saved as a .XLS and then you may import it back into the Dashboard using "Import Product Pricing" within "Tools" of the Products area of the Dashboard