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Renaissance Logistics

We’ll keep in touch - Your consumer can expect to hear from us several times during the delivery process. We'll call upon your consumer upon their order’s arrival at our Local Distribution Center, the day before delivery, and 30 minutes before arrival on the day of the delivery.

Safe & Secure - Your J.B. Hunt delivery pro will always arrive at your consumer’s home in a full uniform with a badge that displays their name and a current photo. All our delivery pros have cleared background investigations and are regularly drug tested.

Because your satisfaction is our first priority, J.B. Hunt’s uniformed delivery pros will:

  • Greet your consumer and introduce themselves, then explain the measures they will take to protect your home.

  • For threshold deliveries, your product will be placed in the first available dry area, beyond the threshold, or inside the garage of residence. For white glove deliveries, the delivery pro will uncrate the product, inspect for possible damages, assemble in your consumer’s room of choice, and discard the trash.

  • Confirm the product details, description, special delivery instructions, etc.

  • Measure the width of doorways and hallways to ensure products will fit into the home.

  • Remove entry door by the door pins, if necessary.

  • Protect the consumer’s floors and home by wearing protective booties and/or using floor runners

  • Provide the consumer with the operating and care instructions of the product.

  • Clean up the delivery area and return the consumer’s residence to its original condition.

  • And when complete, ask, "Are you completely satisfied?"


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Renaissance Logistics with J.B. Hunt